This Privacy Policy describes how your personal information is collected, used, and shared when you visit gigastar.io (the “Site”).

GIGASTAR PRIVACY POLICY

• We do NOT sell your personal data.
• We do NOT share your personal data beyond vendors that assist us in storing or processing data for the purposes of analytics or for servicing customer accounts.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://allaboutcookies.org/. 
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• HubSpot tracking cookies – learn more about HubSpot cookies here.

When you sign up for services or attempt to sign up for services through the Site, or voluntarily submit information through a form on the Site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Personal Information that we collect generally to fulfill services placed through the Site. Additionally, we use this Order Information to:

Communicate with you;

Screen service requests for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.  

We also use HubSpot as our primary tool for CRM and marketing management system for marketing communications, marketing insight, and customer relationship management purposes. Additional tools may be employed.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt-out of targeted advertising by visiting these links for more information:

FACEBOOK – https://www.facebook.com/settings/?tab=ads 

GOOGLE – https://www.google.com/settings/ads/anonymous 

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you sign up for services through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

Google API Access and Data

GigaStar requires YouTube Creators utilizing GigaStar’s services to grant read-only access to their channel(s) via Google's API to enable certain functionalities. This access is limited to the specific data outlined below and adheres to Google’s API policies.

INFORMATION WE COLLECT

We collect the following data from the YouTube channels:

• Account Information: This includes details such as the channel name, channel ID, and any other available information associated with the channel.
• Consolidated Channel Metrics: We collect performance-related metrics such as views, subscriber count, estimated revenue, and other related statistics.

HOW WE USE YOUR DATA

The data we collect will be used exclusively for the following purposes:

1. Revenue Distribution: To verify and facilitate the monthly distribution of revenue to the channel’s investors.
2. Business Intelligence: To create internal reports tracking the health and performance of the channel for operational purposes.
3. Investor Transparency: To provide investors with accurate information about the performance and revenue of the channel they’ve invested in.

DATA STORAGE AND SECURITY

GigaStar takes data security seriously and stores all collected data using cloud-based infrastructure with encryption-at-rest standards. Data is accessible only through GigaStar’s internal tools and is not publicly available or accessible to unauthorized users.

DATA SHARING

GigaStar will only share the collected data metrics with its affiliates as per the agreements signed between the Creator and GigaStar. We will never share, sell, or rent any of your data to third parties without explicit consent.

DATA RETENTION

We will retain your data for as long as necessary to fulfill the purposes outlined in our agreement with you. Specifically:

• Data will be retained for the duration of the agreement between GigaStar and the YouTube Creator.
• Following the termination of the agreement, data will be retained for an additional 12 months for record-keeping and auditing purposes, after which it will be securely deleted.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. This policy was last updated on October 2, 2024.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@gigastar.io. 

GIGASTAR COOKIE POLICY

To enhance your experience on our sites, many of our web pages use “cookies”. Cookies are small text files that we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us by, for example, registering at one of our sites. Once you choose to provide a web page with personal information, this information may be linked to the data stored in the cookie. A cookie is like an identification card. It is unique to your computer and can only be read by the server that gave it to you.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience on our web pages (e.g. to recognize you by name when you return to our site). We also may use cookies to offer you products and services.

Cookies save you time as they help us to remember who you are. Cookies help us to be more efficient. We can learn about what content is important to you and what is not. We can revise or remove web pages that are not of interest and focus our energies on content you want.

If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website’s server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.

Please be aware that if you do not configure your browser you will accept cookies provided by this website.

How to see cookies that you have accepted. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website’s server.

We may also use small pieces of software code called “web beacons”, “pixels” or “clear gifs” to collect anonymous and aggregate advertising matrix, such as counting page views, promotion views, or advertising responses. A web beacon is an electronic image, called a single-pixel or clear GIF. Web beacons can recognize certain types of information on users' computers, such as a user’s Cookie number, time and date of a page view, and description of the page where the web beacon is placed. You may render some web beacons unusable if you choose to reject their associated cookies. These web beacons may be used to deliver cookies that conform with our Cookie Policy.